Return Policy
At ADP Guitar Parts, customer satisfaction is our top priority. If a product doesn’t meet your expectations, you have 30 days from the date you receive your order to exercise your right of withdrawal.
Return Conditions
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Products must be returned in their original condition, complete (including packaging, accessories, instructions, etc.), unused, and in perfect resalable condition.
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Return shipping costs are the responsibility of the buyer.
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Any item that is incomplete, damaged, used, or soiled will not be accepted for return.
Return Procedure
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Contact us by email at [email protected], providing:
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your order number,
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the item(s) you wish to return,
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the reason for the return (optional).
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Once your request is approved, return the product(s) to the following address:
ADP Guitar Parts
Returns Department
4 rue du Morbihan
56400 PLOUGOUMELEN
France
We strongly recommend using a tracked shipping service. We are not responsible for lost or damaged parcels during return transit.
Refund
A refund will be issued within 3 business days after we receive and inspect the returned items, using the original payment method.